Logo

Support

Software applications

Select your product to contact our support team.

Protect

Severe weather alerts and real-time storm monitoring powered by the Xweather Lightning Network.

Email support@xweather.com

Observe

Real-time access to quality-controlled observation data from your Vaisala sensors.

Email support@xweather.com

Optimize

Hyperlocal forecasting with managed sensor deployment, quality-controlled data, and continuous hardware warranty.

Email support@xweather.com

Horizon

Road weather forecasts and winter operations management for highways, municipalities, and airports.

Email helpdesk@vaisala.com

Powerup

Wind and solar forecasts, production indices, and hedging tools for renewable energy portfolio risk management.

Email powerup@vaisala.com

RoadAI

Automated road condition surveys and asset inventories from a smartphone.

Email helpdesk@vaisala.com

WeatherDesk

Weather intelligence for commodity traders and energy operators, from real-time forecasts to subseasonal outlooks.

Submit a ticket

Weather risk data (Speedwell)

Historical weather records, forecasts, and proprietary indices for parametric insurance and weather-linked risk transfer. Built on the Speedwell SuperPack legacy.

Email solutions@vaisala.com

API and Mapping

Developers can access docs, submit a ticket, or check status.

Submit a ticket

Submit a support ticket for Weather API, MapsGL, Lightning API, and other developer products.

Submit a ticket

Developer documentation

Documentation and examples to get you started with our services quickly.

View documentation

API status monitoring

Monitor the status of our APIs and services, or sign up to receive notifications about maintenance windows and events.

Check status

Renewable energy

Support center for wind and solar energy products.

Support center

Access tutorials, FAQs, and support for wind and solar energy products.

Email forecast.help@vaisala.com

Still have questions?

Talk to one of our experts.